Hastings Sustainability Report 2024

Hastings Group (“Hastings”, the “Group”) has published its fifth annual Sustainability Report outlining progress made against the Group’s sustainability agenda and the continued support to colleagues, customers and communities throughout 2024. 

Colleagues continue to be the driving force behind our ambitious plans of growing sustainably by working to support each other, our customers and our communities for a positive future. 

Highlights include: 

• Certified CarbonNeutral® for the fifth consecutive year and our science-based targets validated with the Science Based Targets initiatives (SBTi) 

• Both Bexhill and Leicester offices now powered by 100% renewable energy which has aided the 84% reduction in Scope 1 and 2 emissions 

• Becoming a signatory of the United Nations (UN) Global Compact  

• Colleagues raising over £78,000 for charities and providing more than 13,000 hours of practical support. Over £100,000 raised for Pink Ribbon through the Insure Pink product and charity golf day 

• Continued partnership with the environmental charity Earthwatch Europe supporting another 109 trainee teachers, and funding extra environmental education sessions with Groundwork South for 59 young people 

• Recognised as #1 Best Big Company to Work For 2024 with a 3 Star rating from Best Companies 

• 55% of customers made policy changes via the Hastings Direct app which has had more than six million downloads 

• 700 colleagues attended Wellfest, taking home flower seed wristbands to plant 

• 64 colleagues enrolled on graduate and apprenticeship schemes 

• 1,500 trees planted as a result of customers opting for this instead of a courtesy car - 3,900 since launching in 2022 

Toby van der Meer, Hastings CEO said, “We remain focussed on being there for customers when they need us, ensuring our colleagues have the skills and support they need to deliver great customer service, investing in a fun, inclusive culture, whilst having a positive impact on the wider community, local charities, and the environment.  

I am proud of the inclusive and diverse culture we encourage, enabling our colleagues to be themselves at work.  We were named the UK’s #1 Best Big Company to Work for 2024 in Best Companies’ national awards, and have also been certified a CarbonNeutral® company for the fifth year. We have become signatories to the UN Global Compact, and have reduced our Scope 1 and 2 emissions by 84% is a testament to our ongoing commitment to delivering our sustainability agenda. 

I am grateful for the efforts and continued commitment of all Hastings’ colleagues in helping to embed our core values into everyday life, delivering the best outcomes for our customers, communities and the environment to ensure we can continue to grow sustainably for a better future.” 

Read more in Hastings’ Sustainability report 2024 

Media enquiries: pr@hastingsdirect.com